by Richard Jenkins | Oct 25, 2011 | Industry News and Trends
In the past several months I have worked with organizations who have, gasp, collected their own survey data using Survey Monkey. In one case, I was able to offer input into the design and in the other I came in after the data was already collected. Other professional...
by Richard Jenkins | Aug 3, 2011 | Survey methodology
You have agreed to give up your time to complete a survey in return for some hopedĀ for benefit in terms of a better customer experience and you reach the dreaded question that you can’t answer. Consider the survey I just completed for my golf course. Now, the...